Unemployment, embracing a new era of work
PIOC has recently requested the ‘Ministry of Labour and Social Economy’ to open an Office of the Public State Employment Service (SEPE - Servicio Público de Empleo Estatal) in Orihuela Costa. But what is SEPE? This is the office for employment. The below letter is the response that we recently received on January 13th, 2023.
Why does PIOC believe that this service is a requirement for Orihuela Costa? We believe that this is an essential service for any Spanish town and city, which is inhabited by tens of thousands of tax-paying residents.
Remember that although we have more than 25,000 registered residents, the real number of residents exceeds 50,000 if we look at water and electricity consumption and in the summer months this figure far exceeds 100,000 residents.
Although, it is not acceptable that unemployed people should go to another city to carry out procedures that the State must facilitate in their locality. We must take into account that all SEPE Offices have a space used by the Autonomous Employment Services in their facilities.
In this case, the office ‘SERVEF’(Servicio Valenciano de Empleo y Formación), an Institution from Generalitat Valenciana that assists unemployed residents to find work and partake in training courses, could most likely be able to serve the unemployed much better in Orihuela Costa. This could provide job training courses without the need for the unemployed to bear any expense of fuel or public transportation. We believe that this is a matter of Social Justice. PIOC trusts that Orihuela Costa can receive a definitive answer as soon as possible and that this will be a positive outcome.
In order for PIOC to help resident and non-resident taxpayers of Orihuela Costa, we need your support. Please take a look at this survey and share your thoughts.
This is a rough translation of the above document:
Dear Sir,
In response to the suggestion made before this Administration, I thank you for sending your observations in writing, since, as established in RD 951/2005, of July 29, which establishes the general framework for the improvement of quality in the General State Administration, constitutes a tool for "detection of the user's voice and continuous improvement" in the administrative organization.
At the State Public Employment Service we are developing a process of continuous improvement and information and communication technologies are our allies in this task to incorporate improvements in the services we provide and innovate in the ways of doing it.
We take into account what was stated in your letter about the establishment of an office in Orihuela Costa, and we inform you that we have forwarded your suggestion to the Inspectorate of Services of the General Directorate of SEPE.
For any other general or particular information that you may require, we inform you that this Provincial Directorate has telematic attention available to its users through the telephone number 901 11 99 99 and the Corporate Website www.sepe.es channels through which procedures can also be carried out.
We appreciate your writing that allows us to improve the services that we offer day by day
Sincerely,